FAQ

YogSetu is a comprehensive wellness app that combines yoga, meditation, pranayama (breathing exercises), live classes, and health tracking. It's designed to guide you on your wellness journey with expert-led sessions and personalized recommendations.

Our teachers are certified yoga instructors with years of experience in various yoga styles including:

• Hatha Yoga
• Vinyasa Flow
• Ashtanga
• Yin & Restorative Yoga
• Meditation & Pranayama

They are trained to guide practitioners of all levels from beginners to advanced.

Absolutely! YogSetu is designed for all skill levels. We offer beginner-friendly courses with detailed instructions for each pose, including modifications for different body types and abilities. Our quick sessions (5-15 minutes) are perfect for those just starting their yoga journey.

Yes! YogSetu offers a free plan with access to:

• Basic yoga poses library
• Limited pranayama exercises
• Daily affirmations
• Step counter & water tracker
• Limited Naad meditation sounds

For full access to all features including live classes and courses, you can upgrade to our Premium or Pro plans.

Premium (₹299/month):

• Full yoga poses library
• All courses access
• Live classes booking
• Unlimited Naad sounds
• Health tracking & analytics

Pro (₹599/month):

• Everything in Premium
• Offline downloads
• 1-on-1 instructor sessions
• Personalized workout plans
• Family sharing (up to 4 members)

You can cancel your subscription anytime through your app store settings:

• Android: Google Play Store → Subscriptions → YogSetu → Cancel
• iOS: Settings → Apple ID → Subscriptions → YogSetu → Cancel

Your premium access will continue until the end of your current billing period. No partial refunds are provided for unused time.

Yes! We offer a 7-day free trial for new Premium subscribers. You can experience all premium features without any charge. If you don't cancel before the trial ends, you'll be automatically charged for the subscription.

Premium and Pro subscribers can book live classes directly through the app:

• Go to the "Live" section from the home screen
• Browse available sessions by date or instructor
• Tap on a class to see details
• Click "Book Now" to register

You'll receive reminders before your class begins.

Naad is our unique sound healing feature offering various meditation sounds including:

• Nature sounds (rain, ocean, forest)
• Sacred mantras
• Singing bowls
• Binaural beats
• Ambient music

You can mix multiple sounds together to create your perfect meditation atmosphere. Features include timer control, favorites, and infinite loop playback.

Absolutely! YogSetu includes comprehensive health tracking features:

• Step Counter: Real-time tracking of your daily steps
• Water Tracker: Log your water intake with smart reminders
• Practice History: Track your yoga sessions and streaks
• Weekly Statistics: View your progress over time

Premium users get access to detailed analytics and insights about their wellness journey.

Pro subscribers can download classes and courses for offline use. Basic features like step counter and water tracker also work offline. Live classes require an internet connection.

Try these steps to improve app performance:

• Close other apps running in the background
• Clear the app cache (Settings → Apps → YogSetu → Clear Cache)
• Ensure you have a stable internet connection
• Update the app to the latest version
• Restart your device

If the issue persists, please contact our support team.

If videos aren't playing, try these solutions:

• Check your internet connection speed (min 5 Mbps recommended)
• Switch between WiFi and mobile data
• Clear app cache and restart
• Try lowering the video quality in settings
• Update the app to the latest version

The step counter requires certain permissions and settings:

• Ensure "Physical Activity" permission is granted
• Disable battery optimization for YogSetu
• Keep the app running in the background
• Calibrate by walking 20 steps and checking accuracy

Note: Step counter accuracy may vary depending on your device's sensors.

To reset your password:

• Go to the login screen
• Tap "Forgot Password"
• Enter your registered email
• Check your email for reset link
• Create a new password

If you don't receive the email, check your spam folder or contact support.

To delete your account:

• Go to Profile → Settings → Account
• Tap "Delete Account"
• Confirm your decision

Important: This action is permanent and will delete all your data, progress, and any active subscriptions. Please cancel your subscription first to avoid future charges.

Yes! You can use your YogSetu account on multiple devices. Simply log in with the same credentials on any device. Your progress, favorites, and subscription will sync automatically.

Pro subscribers can also share their subscription with up to 4 family members through Family Sharing.